by Shav | Mar 2, 2022 | Enterprise Solutions, Latest News, ManageEngine
When providing customer support, three key requirements need to be achieved to ensure customers are satisfied: Effective communication with customers. Successfully organise and keep track of tickets. Effective troubleshooting of customer requests. How can this be... by Shav | Feb 28, 2022 | Enterprise Solutions, Latest News, ManageEngine
If you rewind and do a quick review of 2021, it ranged from remote work security, to MITRE ATT&CK framework implementation and so much more. ManageEngine’s log management solution, EventLog Analyzer has had a busy 2021. Being named in the 2021 Gartner Magic... by Shav | Feb 28, 2022 | Enterprise Solutions, Latest News, ManageEngine
OS deployment can be a crucial task for IT admins. It is needed for a number of tasks such as; provisioning desktops for new employees, redeploying an OS due to organisational policies, employees moving departments, and reinstalling an OS for corrupted PCs. However,... by Shav | Feb 28, 2022 | Enterprise Solutions, Latest News, ManageEngine
Did you know that Microsoft 365 continues to be the most commonly chosen, cloud-based work suite to help simplify communication and collaboration? However, it can fall short of features for an IT admin. This is why ManageEngine’s M365 Manager Plus can eliminate the... by Shav | Feb 28, 2022 | Enterprise Solutions, Latest News, ManageEngine
OpUtils IP Address Manager module’s active IP conflict detection capability, enables hassle-free IP conflict detection and resolution. This allows instant IP address conflict detection with OpUtils’ IP conflict alerts. With ManageEngine OpUtils IP Address Manager... by Shav | Feb 28, 2022 | Enterprise Solutions, Latest News, ManageEngine
After 16 years in the market, there has been tremendous growth, with gradual little stretches to stay relevant to users’ needs. Today, Desktop Central has become a powerful modern UEM solution, and not just a desktop manager like when it started out. Hence from... by Shav | Feb 28, 2022 | Latest News, ManageEngine
Summer highlights from our ManageEngine NZ team We hope you had a great, fun and relaxing summer holiday too. Our ManageEngine NZ team shares their highlights below… Andre had a New Year’s getaway in Cambridge, enjoying every moment with friends and... by Shav | Feb 9, 2022 | Enterprise Solutions, Latest News, ManageEngine
In organisations today, employees require multiple passwords to access different platforms to complete their day-to-day work. However, these passwords are always at risk of being exposed due to malicious hackers – risking the security of an organisation... by Shav | Dec 16, 2021 | Enterprise Solutions, Latest News, ManageEngine
ManageEngine have planned an annual infrastructure maintenance on their primary Data Center in the USA on 25th December, 2021, between 06.30PM and 09.30PM PST (03:30PM NZT and 6:30PM NZT), and on 1st January, 2022, between 06.30PM and 09.30PM PST (03:30PM NZT and... by Shav | Dec 15, 2021 | Latest News
Congratulations, it’s been quite a rollercoaster of a year. And you’ve made it. To mark our very last issue for the year, we’ve polled our staff 3 questions (scroll down to check out the team roundup): 1.) What’s the best thing from your year? 2.) What’s the... by Shav | Nov 30, 2021 | Enterprise Solutions, Latest News, ManageEngine
ManageEngine commissioned Forrester Consulting to conduct a Total Economic Impact (TEI) study to examine the potential ROI of Service Desk Plus. The independent study concluded that organisations can achieve benefits up to a net present value of $2.08 million, with a... by Shav | Nov 30, 2021 | Enterprise Solutions, Latest News, ManageEngine
ManageEngine’s ADManager Plus enables you to check your security score and configure all security-related settings from a single location. Product security hardening helps users evaluate the security of their ADManager Plus installation. This will help thwart... 