Tyron Warren returning as N-Able Product Manager
Some of you may remember me, many of you may not. Back in 2015 I returned to Bluechip IT (then Soft Solutions) for a very specific purpose – to take over brand management for GFI MAX. Over the next 3 years a lot would change with the brand, before finally becoming something resembling the N-Able we know today.
I am now pleased to announce that starting this month I am once again Product Manager for N-Able at Bluechip IT. I would like to make time with all of you over the next few weeks to either catch up or introduce myself. I want to understand you, the business and what you need. If you want to talk sooner rather than later email me at nable@bluechipit.co.nz.
I’m excited to work with all of you! Looking forward to talking soon.
-Tyron Warren | Senior Product Manager at Bluechip Infotech New Zealand
N-Sight RMM Updates
N-sight has released updates, including six new automation scripts focused on enhanced security (BitLocker management), system control (battery health, software change tracking), and application control (Take Control status). These scripts aim to streamline operations and provide proactive monitoring. Additionally, the Apple Mac Agent v3.10.0 is now generally available, integrating Mac devices into the new Assets View. Performance improvements include faster loading times for Patch and Monitoring Templates dialogs. Several bug fixes have also been implemented, enhancing reliability and resolving issues with antivirus monitoring, patch scheduling, and ticket creation. You can find more detail on the new scripts and updates here.
Cove Data Protection updates
Cove’s 25.3 release brings significant improvements to the Management Console and Continuity services, notably reducing recovery times for One-Time Restores and Standby Images by up to 60 minutes. Enhanced Recovery Testing now includes automated and manual reruns for failed sessions, alongside new configuration options in the Recovery Console. Various bug fixes address “Access denied” errors, VM boot blockages in ESXi, and Recovery Testing failures. The on-prem agent focused on MacOS, resolving installation bugs and ending support for the MySQL data source. Upcoming enhancements in late March will include more granular notification rules for servers, workstations, and Microsoft 365 backup errors. Additional details on the new Cove features are covered on the N-Able Release page.
N-Able Cove Incentive
Now is a great time to explore N-Able Cove. Until the end of March 2025, the first 10 MSP’s to book and attend a meeting with N-Able to learn more about Cove Data Protection will get a $100 JB Hi-Fi voucher.
N-Able New Zealand LinkedIn Group
This is a friendly reminder to you in our N-Able New Zealand community that Bluechip IT runs an N-Able Community Group. This is a local forum for you to talk to us and your peers about N-Able and other industry topics. We will be refreshing the group this year and actively posting content and discussions. We will also share events and other news, so if you want to join please register on Linkedin.
Bluechip IT N-Able Support address update
We have updated our support address for N-Able. If you want to talk to our team regarding any support questions or book training, please email us at NableSupport@bluechipit.co.nz.