Arcserve Channel Update
In this update: Rebranding's complete. Arcserve is here! Pick-Your-Own webinar and get a $50 voucher (Mitre 10 / The Warehouse) Webinar: How cyber insurance impacts every MSP Chris Barnes (Think IT) - our Mick Fanning surfboard winner Don't take the P.I.S out of your...
How to provide effective support for your customers
When providing customer support, three key requirements need to be achieved to ensure customers are satisfied: Effective communication with customers. Successfully organise and keep track of tickets. Effective troubleshooting of customer requests. How can this be...
The journey of EventLog Analyzer in 2021
If you rewind and do a quick review of 2021, it ranged from remote work security, to MITRE ATT&CK framework implementation and so much more. ManageEngine's log management solution, EventLog Analyzer has had a busy 2021. Being named in the 2021 Gartner Magic...
3CX important dates during 2022
As detailed in both our November and December newsletters, the current supported version of 3CX is v18. The latest update is update 2. There are some 3CX important dates coming up throughout 2022 that will affect customers on older versions and reduce their...
How an efficient OS deployment is achieved
OS deployment can be a crucial task for IT admins. It is needed for a number of tasks such as; provisioning desktops for new employees, redeploying an OS due to organisational policies, employees moving departments, and reinstalling an OS for corrupted PCs. However,...
Microsoft 365 admin tool for your needs
Did you know that Microsoft 365 continues to be the most commonly chosen, cloud-based work suite to help simplify communication and collaboration? However, it can fall short of features for an IT admin. This is why ManageEngine’s M365 Manager Plus can eliminate the...
Get instant IP address conflict detection
OpUtils IP Address Manager module’s active IP conflict detection capability, enables hassle-free IP conflict detection and resolution. This allows instant IP address conflict detection with OpUtils’ IP conflict alerts. With ManageEngine OpUtils IP Address Manager...
Desktop Central is renamed as UEM Central
After 16 years in the market, there has been tremendous growth, with gradual little stretches to stay relevant to users’ needs. Today, Desktop Central has become a powerful modern UEM solution, and not just a desktop manager like when it started out. Hence from...
ManageEngine NZ Newsletter – January 2022
Summer highlights from our ManageEngine NZ team We hope you had a great, fun and relaxing summer holiday too. Our ManageEngine NZ team shares their highlights below... Andre had a New Year's getaway in Cambridge, enjoying every moment with friends and family. "I...
Vendor Watch – usecure delivers cyber security awareness as a service
Humans are your strongest line of defence, but security awareness training alone won't transform user behaviour. Human Risk Management (HRM) is the one-stop solution for building a security-savvy workforce. Central to this, is to identify each user's security...