Minimum Downtime, Maximum Safety
100% Channel
Arcserve is a world-renowned brand in the data recovery industry, providing businesses of all sizes the disaster recovery solution they need!
Bluechip Infotech New Zealand became the first distributor of Arcserve in New Zealand in 2008 with the intention of providing New Zealand businesses an easy way to protect data in case of any disasters.
Bluechip Infotech New Zealand also strives to add value around all services we provide to our partners, this can be from ensuring our order accuracy rate always exceeds 98% to providing in-house technicians that know the brand inside out.
Arcserve’s software may have advanced but their message has stayed the same – to consistently create backups of your computer so if there is a disaster you can be back up and running in 15 minutes. If there is a disaster you have the option to bring back individual files or whole computers depending on your needs.

Creating a Disaster Recovery plan is essential to any business. The quick recovery and complete backup options allow any New Zealand partner to benefit, from ensuring their customers are secure and protected from all kinds of potential disasters.
With the MSP portal, customers also have access to a dynamic billing model that they control, with added features like cloud backup, office 365 backup and much more – all of these features from a single console, making administration extremely easy!

ShadowProtect: The Best in Reliable Data Protection and Disaster Recovery
Arcserve ShadowProtect software provides backup, disaster recovery and data protection. It provides planned system migration for Microsoft Windows virtual servers, physical servers, desktops, laptops, Linux virtual and physical servers.
Recover files and folders in minutes. Restore failed servers. Use patented VirtualBoot technology to instantly boot a backup image into a virtual machine. ShadowProtect image-based backups arm you with multiple ways to recover.


Unified Data Protection (UDP)
Every data protection capability you need, without the complexity you don’t
Arcserve Unified Data Protection (UDP) software delivers an all-in-one data protection solution that helps you comprehensively retain, back up, and restore your data.
Why Choose UDP?
Protect your company’s business systems and data from attacks or loss. Deliver increased data resilience enabled by simplified processes across all storage platforms, whether local, virtual, or cloud.

Secure All of Your Data
Protect against data loss and extended downtime across cloud, local, virtual, hyper-converged, and SaaS-based workloads

Minimise Downtime
Reduce your downtime from days to minutes, and validate recovery time and point objectives (RTOs/RPOs) and service-level agreements (SLAs) with automated testing and granular reporting

Restore Across Workloads
Restore faster with instant VM and bare metal recovery (BMR), local and remote virtual standby, application-consistent backup and granular restore, hardware snapshot support, and extensions delivering high availability and tape support

Optimise Operations
Enjoy management flexibility with either a multitenant, cloud-based management console or a private management console to suit operational needs. Accelerate time-to-value without the need for extensive training or costly professional services. Deploy in minutes and reclaim up to 50 per cent more time
10000 Series Appliances
Safely spin up copies of physical and virtual systems directly on the appliance or in private and public clouds. Unbox an Arcserve data backup and disaster recovery appliance and take your data resilience to the next level in less than an hour.
Cloud Direct
The only direct-to-cloud backup and disaster recovery as a service (BaaS/DRaaS) offering comprehensive data protection with consumer-grade usability – without any hardware required on-premises. Scalable and flexible BaaS and DRaaS for always-on continuity with industry-best RTOs and RPOs.
How it works?
Cloud Direct installs a lightweight agent on your local servers and replicates data in its native file format to create a complete server image backup, including OS, files, directories, and applications. Data is transferred directly over the internet to the Arcserve Cloud without needing an appliance or local staging drive. After an initial full backup, only changed data is sent.
Your data and multiple tenants are easily managed anytime, anywhere, with complete visibility into activity through a centralized, self-service management console. When restoring data becomes necessary, choose from multiple server image recovery points to recover a server in the Arcserve Cloud as a virtual machine.
Leverage point-to-site by securely connecting to the recovered environment in the Arcserve Cloud.




Continuous Availability
When downtime happens, every moment counts. Move from application recovery times to continuous application availability with continuous data protection that keeps your business fully operational during unplanned disruptions.
How it works?
Continuous Availability Software synchronises the data on your Windows and Linux systems with a second physical or virtual system that you provision locally, at a remote location, or in the cloud. Once synchronised, byte-level changes are continuously replicated from your production system to the replica system, providing constant protection to keep data and information accurate and systems operational.
Arcserve SaaS Backup
SaaS Backup is a comprehensive cloud-native, cloud-to-cloud backup solution designed to protect your data hosted in SaaS application clouds such as Microsoft Office 365, Entra ID, Microsoft Dynamics 365, Salesforce, Google Workspace, and Zendesk.

A simple setup that takes under 5 minutes, prior to starting protection

A single pane of glass, with Multi-Tenant and Role-Based Access Controls (RBAC)

Secure by design with data in-transit and at-rest, encrypted

Guaranteed data sovereignty with 4 copies of backups stored in 2 different data centers within the same region

Immutable backups, using a blockchain-based algorithm, for ransomware resilience

Broadest coverage for the most popular SaaS applications

30-day delete retention to protect from inadvertent deletions or ransomware attacks

Automatic application updates without stopping active jobs

Snapshot of what is covered by SaaS Backup:
Microsoft 365
Full coverage for:
Exchange Online
OneDrive
Teams & Groups
SharePoint
Public Folders
Microsoft Entra ID
Users
Ownerships
Authentication Methods: Phone & Email
Memberships & More
Groups
Owners, Members & More
Administrative Units
Scoped-Role Assignments
Roles
Role Assignments
Salesforce
Standard and custom object protection:
Activities
Campaigns
Campaign members
Cases
Contacts
Leads
Notes
Opportunities
Custom objects
Other standard object
Microsoft Dynamics 365
500+ objects of popular apps:
Sales
Marketing
Field service
Project service automation
Customer service
Zendesk
Covers:
Tickets
Users
Groups
Organisations
Views
Macros
Automations
Triggers
Google Workspace
Complete protection for popular apps:
Gmail
Team Drive
Docs
Sheets
Slides
Drive
Sites
Calendar
Tasks
Promo 1: Start 2025 Strong: Earn Big with Arcserve SaaS Backup!
How it works: Any new annual sold in Q1 2025. For MRR, Arcserve will use your December 2024 billing as the starting point. Your net increase in seats will be measured by 31st March, 2025. There is also an incentive structure in place where you will receive a reward for 50 or more additional seats: Earn NZD $50 and a dollar for every incremental seat booked.


Promo 2: Dive into Data Resilience. Schedule your Demo or Book a Meeting Now!

Strengthen your data resilience with Arcserve! Meet with a local expert for a demo of solutions like UDP Software, SaaS Backup, Backup Appliances, or Tape Backup Software, and receive a $75 (NZD) voucher as a thank-you. Valid until 31st March 2025, terms and conditions apply. Complete the form using the link below to book your session and secure your organisation’s data.
Bluechip Infotech New Zealand and Arcserve
We have highly trained staff with certifications in Arcserve solutions.
Our team works closely with Arcserve to deliver training and seminars all around New Zealand.
Our team provides a one-on-one run through of the MSP dashboard for our customers.
We have local people to assist with any issues in managing the MSP process.
What People Are Saying About Arcserve
Discover the Arcserve difference for yourself!
We’d like to hear from you. Send us an email or better yet, give us a call!

Arcserve Blog
Read more exclusive blogs by our experienced team.
Vendor Watch – Arcserve UDP 10: A New Era of Data Protection for IT Resellers
Introducing Arcserve UDP 10: A Powerful Solution for Ransomware Protection and Disaster Recovery Arcserve is thrilled to announce the release of UDP 10, the latest version of their industry-leading data protection solution. With this major upgrade, Arcserve is...
Arcserve Channel Update – Feb 2024
We are writing to inform you about some important changes regarding Arcserve's Cloud Services and OneXafe Solo products. Please take note of the following key details: End-of-Life (EOL) Announcement: Arcserve Cloud Services and OneXafe Solo products entered the EOL...
Arcserve Channel Update – October 2023
In this update: Product Updates More On-demand Videos NFR's & POC's available for Arcserve Products Arcserve Q4 Promotions/Upcoming Events Join our LinkedIn Arcserve User Group Get In Contact with the Arcserve Team Product Updates Arcserve SaaS...
6 Reasons why SaaS Backup Is Essential for Microsoft 365 Data Protection
In today's digital landscape, organisations rely heavily on cloud-based productivity suites like Microsoft 365 to enable their daily operations. While Microsoft provides robust services and features for collaboration and data management, it's a common misconception...